ShopPilot handles scheduling, customer texts, estimate follow-ups, and review requests. You focus on the cars.
When every tech is under a hood, the phone just rings.
Customers who don't get status updates find a new shop.
That quote you gave last week? They went somewhere else.
Happy customers leave without being asked. Your reputation stalls.
ShopPilot works 24/7. No sick days, no smoke breaks, no attitude.
Checks bay availability, schedules the right service, sends instant confirmation texts. No double-bookings.
"Your car is in the bay." "Estimate ready." "Ready for pickup." Customers always know where things stand.
That $2,400 transmission quote from Tuesday? ShopPilot follows up on day 2 and day 5. Automatically.
After every completed job, a perfectly timed review request hits their phone. Your Google rating climbs.
"Your oil change is due in 300 miles." Brings customers back before they think to go somewhere else.
Every morning: today's appointments, pending estimates, reviews received, revenue summary. One glance.
ShopPilot makes sure the phone never goes unanswered, the estimate never gets forgotten, and the review always gets requested.